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Case Studies

It is critical for current and future logisticians to be prepared to handle a myriad of challenging logistical issues and be capable of making quality operational, tactical,and strategic decisions. One important tool that plays a major role in the education of business managers is the case study. Case studies are widely used in undergraduate and graduate business school programs and executive development programs.

Now, with a click of your mouse, you can download any one of the logistics case studies sponsored by CSCMP since 1996. These case seek to be representative of a cross section of logistics experience. To receive the Teaching Notes that accompany each case study, you must put your request in writing on university letterhead and send it to the attention of the CSCMP Research Coordinator.

To access any of the case studies sponsored by the Council, click on a title and follow the download instructions.

Alphabetically Listed
Alpargatas S.A. Dialog: The Evolution of the Logistics Function Bid Proposal The case study goes through the motions of the transformation of Alparagatas S.A.'.s central distribution operation into a true third party logistics company.	2000 Alpargatas Case - (110K) 2000 Alpargatas Spreadsheet
ATP Haulage Company Logistics Decisions for Restructuring This case study addresses the problems facing a road haulage company in a formerly centrally-planned economy as it goes through a re-appraisal of its role, and of its future emphases.	2000 ATP Haulage Case - (117K)
Baxter This case demonstrates how purchasing, traffic, and distribution functions have been affected by shifting regulatory regimes, emerging markets, competition, and the changing economics of the health industry.	1996 Baxter Case 1996 Baxter Exhibit
Coastal Logistics, Inc. Establishing Third Party Logistics Services This case reviews startup 3PL operations at Coastal Logistics, Inc. (CLI) a provider of logistics services to offshore petroleum platform operators in the gulf of Mexico, where usually each petroleum company provides its logistics services in-house.	1999 Coastal Logistics Case - (41K)
E-Business Study This case study examines the strategy of two significant total service providers that are taking completely different approaches to their development: 1) technology approach, represented by Electron Economy, a highly regarded start-up and 2) operations approach.	2001 E-Business Study - (42K) Figure 1, 3-6 Figure 2 E-Business Tables 1- 8
Ergonomics, Inc. Case Study Ergonomics, a $100 million dollar company, is currently developing a new office furniture product that is faced with major environmental production and sourcing issues.	1997 Ergonomics Case - (759K)
Guinness The case introduces the reader to co-managed inventory, as a stand-alone activity and as part of a wider efficiency consumer response program.	1998 Guinness Case - (1.74MB)
IKARUS IKARUS Vehicle Manufacturing Co., Ltd. This case study uncovers the effects that a transition to a market-oriented (rather than centrally-planned) national economy, the need for privatization of industry, and recovery from the collapse of the Communist bloc can have on day-to-day business at an automotive body and coach manufacturer.	1997 IKARUS Case - (1072K)
Jewel Box, The A Life Cycle Case Study	1996 The Jewel Box Case - (89K)
Marks & Spencer Study The case examines the events leading up to the retailer's fall from grace, it's management's efforts to put things right and the results of their endeavors.	2001 Marks & Spencer Case - (208K)
Saturn Case Study This case focuses on the transportation of finished vehicles from Saturn's Spring Hill, Tennessee assembly plant to Saturn retailers in the United States. The case provides insight into the delivery process, the objectives of the process stakeholders, and the performance of the current system.	1996 Saturn - (83K)
Schott Zeiss The case puts students in the position of senior managers at the Schott-Zeiss Group at the beginning of 1993 when management and the mechanics group discussed plans to implement a concept of consolidation of demand throughout their system of multiplant decentralized production and procurement.	1999 Schott-Zeiss Case - (106K)
SMART (Car) SMART (Car) and Smart Logistics A case study in designing and managing an innovative de-integrated supply chain.	2000 Smart Car - (133K)
Toyota Motor Expendable versus Returnable Shipping Containers at Toyota Motor Manufacturing, Indiana, Inc. This case illustrates the debate surrounding the decision to use expendable or returnable shipping containers at Toyota Motor Manufacturing Indiana.	2000 Toyota Case - (89K)
Toys "R" Us Japan Study The case describes the growth of Toys "R" Us (TRU) as the leading U.S. toy retailer to its international expansion and entry into Japan.	1996 Toys R Us Case - (83K)
Walls (China) Co., Ltd. Logistics Operations Startup This case reviews the business and cultural challenges faced in mid 1994 by Unilever's Walls (China) Co., Ltd., as it started manufacturing and selling ice cream in China.	1997 Walls China Case - (405K)