Case Studies For Practitioners

Through the Supply Chain Innovations of the Award, CSCMP recognizes organizations with flawless supply chain processes that utilize innovative technology or well-designed procedures to some of supply chain’s toughest challenges. Winning submittals for Supply Chain Innovation Award comprise the case studies for practitioners.

The following case studies can supplement a course and be used to teach application of supply chain management concepts to real-world situations. Others can use the case studies to learn about supply chain challenges and to analyze the situation to develop solutions.

Practitioners Case Studies

 
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This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.Employing proprietary tools that account for need and risk, LMI helped DLA develop a more efficient system for managing items with infrequent demands, without sacrificing mission-readiness. Projected benefits include reducing unfilled orders by 30 percent while concurrently reducing procurement workload by 50 percent and driving down inventory by $180 million.Note: Case study fees are nonrefundable.... Details
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This case was a finalist for the CSCMP 2012 Supply Chain Innovation Award.Cardinal Health designed and implemented an innovative, refrigerated packaging solution to ensure product integrity by maintaining refrigerated pharmaceutical temperatures from the point of shipment to delivery at its customer locations nationwide. This industry's first solution uses a renewable, reusable, non-toxic, environmentally friendly, USDA bio-preferred phase change material made of plant oils that work ... Details
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This case was a finalist for the CSCMP 2012 Supply Chain Innovation Award.Pfizer Global Transportation has deployed a cloud technology-based information strategy called the ?Logistics Delivery Platform?. Over the last two years, this innovative strategy has delivered value that well exceeds what would have been achieved by traditional means. In conjunction with our partners, GT Nexus and Unyson, Pfizer has changed the game. The Logistics Delivery Platform has transformed Pfizer’s... Details
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This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.The Pennsylvania Liquor Control Board (PLCB) intended to reduce its working capital by implementing a vendor-managed inventory model termed Bailment. It would legally enable the PLCB to maintain physical possession of merchandise in its warehouses, even though the goods are owned by its suppliers. Thus, the PLCB delayed ownership of merchandise in its warehouses until the goods leave its warehouses to fulfill... Details
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This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.The IBM Integrated Supply Chain (ISC) has been under continual transformation since its inception. Such is a core requirement for the commerce backbone of one of the world’s most profitable and well respected companies. Over the past 20 years alone, the ISC has played a key role in the IBM transformation from a multinational corporation to a globally integrated enterprise. Since the mid-2000s, the ISC has been... Details
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This case was a finalist for the CSCMP 2014 Supply Chain Innovation Award. As one of the leading logistics providers (LLP) in the Philippines, handling domestic and multi-national companies in industries like the fast moving consumer goods (FMCG) Fast Logistics was confronted with the huge task of providing and allocating the right number of trucks, containers and even warehouse floor space, to its various customers challenged by their respective usual huge demand fluctuations.... Details
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This case received the First Place award in 2014 CSCMP Supply Chain Innovation Award competition . Recognized as one of Industry Week Magazine's Best Plants in America for 2013, Flextronics created a vision of a premier innovation center and turned the tide on a decade of manufacturing industry development primarily focused in overseas manufacturing, to create a “one-stop shop” in Silicon Valley. The aggressive transformation was managed with an established foundation of strong LEAN... Details
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In an effort to bring more value to its customers, and to reduce internal costs, Intel’s Logistics department place high focus on product packaging and transportation freight costs. It was at this time Intel’s Transportation Materials and Media Engineering (TMME) team worked on precision thermoforming technology as a potential replacement for the current Plastic Injected Molded Trays (PIMT). Through these efforts the TMME team has developed a precision thermoformed shipping tray that ... Details
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This case received the Second Place Award  in the 2014 CSCMP Supply Chain Innovation Award competition. By way of two platforms, – Shop Your Way Rewards and Integrated Retail – the case features how Sears improved the speed of online fulfillment quickly without significant capital investment. As customers have shifted more of their shopping online, the company focused on utilizing a subset of the store network for online fulfillment, with locations strategically chosen based on... Details
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This copyrighted case* was the winner for the CSCMP 2012 Supply Chain Innovation Award™.Collaboration is often talked about, yet is challenging to accomplish. The right partners, products, and business cultures are key for collaboration coming to life. Shippers with dense freight reach legal weight limits but can leave a significant amount of cubic capacity unexploited in the trailer, container, or boxcar. Likewise, shippers with lower density freight fill the cubic capacity, but... Details
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This copyrighted case* was a finalist for the CSCMP 2012 Supply Chain Innovation Award™.The logistics marketplace has changed and presents new challenges for companies who rely on logistics services to ship their products to provide premier service to their customers. The Dow Chemical Company (“Dow”) has made a breakthrough application of Executive Sales & Operations Planning (ES&OP) concepts for supply chain logistics to progress transformational goals and operational stability. A... Details
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This opyrighted case* was a finalist for the 2012 Supply Chain Innovation Award™.This case describes how collaboration between three business partners (Dow as supplier, Haesaerts as 3PL, and P&G as customer) yielded considerable improvements in operational stability, agility, productivity, supply chain cost-to-serve, and Greenhouse Gas (GHG) emissions in a long, complex intra-European supply chain to an emerging region. In addition this case exemplifies the power of trust and... Details
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This case was a finalist for the CSCMP 2012 Supply Chain Innovation Award.The GreenerOffice Delivery Service provides a winning solution that reduces Office Depot’s impact on the environment while reducing our supply chain operational costs. Prior to the project, Office Depot delivered most customer repack deliveries (daily average 26,229) in corrugate cartons with plastic dunnage (air pillows) and tape. The dunnage is needed to reduce crush factor of the carton that in turn protects ... Details
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This coyrighted case* was a finalist for the CSCMP 2012 Supply Chain Innovation Award™.  A leading technology appliance manufacturer's retail supply chain faces challenges in managing profitably and efficiently due to the fact that many of the items sold in the manufacturer's stores are highly specialized and/or have high price points. This results in intermittent demand patterns that are difficult to forecast by traditional methods. However, in order to truly have a complete model... Details
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This case was a finalist for the CSCMP 2013 Supply Chain Innovation Award.Motorola Solutions defined a new corporate vision: To become the leading global provider of mission-critical communications for government and enterprise customers. Motorola Solutions partnered with E2open to design and build a strategic solution for seamless information sharing, exception handling, and closed-loop process management. The overarching supply chain objectives would be to improve customer... Details
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This copyrighted case* received the Second Place Award in the 2013 CSCMP Supply Chain Innovation Award™ competition.The case study features a near net-zero initiative that helped transform a large, 25-year-old facility to run primarily on renewable energy sources and recycled water, while producing nearly zero landfill waste. The plan served to launch groundbreaking processes and design repeatable projects reapplied to more than 30 other sites—embodying the vision of “Performance... Details
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This copyrighted case* was a finalist for the CSCMP 2013 Supply Chain Innovation Award™.Sustainability has been labeled an “inescapable megatrend” by many experts and it is one of the top concerns for companies and individuals today. Waste reduction is a key pillar of sustainability improvement efforts, with packaging as a substantial component under consideration. As the second largest e-commerce fulfillment business in the world after Amazon, Staples ships millions of packages each ... Details
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This case study was a finalist for  the CSCMP 2014 Supply Chain Innovation Award. A successful adaptation of vendor-managed inventory (VMI) principles, used extensively in the commercial sector, for the developing country public health sector context, DTTU (Delivery Team Topping Up) is a “rolling warehouse,” truck-based inventory control system implemented by six partners USAID | Zimbabwe (through the USAID |DELIVER PROJECT and Supply Chain Management System (SCMS)), Zimbabwe... Details
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This copyrighted case* received First Place in the CSCMP 2015 Supply Chain Innovation Award™ competition.The Automated Store Order Palletization system palletizes mixed-size cases with throughput five (5) times faster than the manual operation. The resultant pallets are more stable, denser, and safer, reducing labour cost and product breakage, maximizing cube utilization on outbound freight, while improving safety and overall service to the stores. The proof of concept was confirmed... Details
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This copyrighted case* was a finalist for the CSCMP 2015 Supply Chain Innovation Award™.In a world of increasing data availability but with less and less time to make strategic decisions, HP implemented a methodology to derive geographic supply chain decisions faster, more effectively and with better alignment. We call this technique Geographic Analytics (GA).We found that GA typically saves more than 50% of time compared to other traditional supply chain analysis approaches such as... Details
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This copyrighted case* was a finalist for the CSCMP 2015 Supply Chain Innovation Award™.RedSky is a supply chain tool that drives part and design reuse in the product development cycle. It streamlines the product design process and limits component variation. Along the way, it provides insight into themes such as price benchmarking, component usage, and business analytics helping optimize the supply chain and associated costs.Please note: Case study fees are nonrefundable.*© 2015... Details
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This copyrighted case* received Second Place for in the CSCMP 2015 Supply Chain Innovation Award™.Unlike most companies, which rely on over-simplified, top-down forecasts based on highly aggregated historical data to drive targets, this innovative approach to supply chain planning and demand modeling uses advanced analytical techniques to accurately model and forecast demand in an extremely complex and unpredictable business environment--using machine learning to adapt and... Details
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This copyrighted case* was a finalist for the CSCMP 2015 Supply Chain Innovations Award™.Cost and service pressures on the Canadian healthcare system are significant. Every year, government spending on health care increases more than revenues. In Ontario, over 40% of the provincial budget is consumed for health care. The member hospitals were looking for cost efficiencies in multiple support service areas. Supply chain was the most promising regional opportunity for achieving... Details
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This copyrighted case* was a finalist in the CSCMP 2015 Supply Chain Innovation Award™.TLCM-OST rationalizes reporting capabilities and functions of the USMC relevant logistics information technology systems portfolio and combines them into a single application. It aligns and augments USMC Logistics Automated Information Systems (LOG-AIS), providing strategic and operational business intelligence without overlapping efforts. Additionally, leveraging a robust database environment of... Details
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This copyrighted case* focuses on how, in 2005, the US President’s Emergency Plan for AIDS Relief (PEPFAR) established the Supply Chain Management System (SCMS) to provide a flexible, reliable, cost-effective, and secure supply of products for HIV/AIDS programs in 16 countries. Charged with administering the SCMS project, the US Agency for International Development (USAID) awarded the SCMS contract to the Partnership for Supply Chain Management (PFSCM), a... Details