Global supply chains power the world. From the medicines we need, to the cars we drive, to that strange present your uncle gave you for your birthday. All of these products start with raw materials processed through an often-complex global supply chain until they reach the consumer. Regardless of how brilliant the product design, engineering, and marketing, the consumer will be disappointed if the supply chain is not able to deliver that brilliant product in good condition when and where it is needed. Supply chain professionals are the conductors of this globally dispersed orchestra of trucks, planes, trains, ships, and facilities allowing firms to deliver on their promise to customers. However, unlike a symphony orchestra, the supply chain conductor must deliver consistent results while the orchestra is constantly in flux.