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Integrated Supply Chain Management
Learn how to design, implement, and manage modern supply chains and master supply chain management (SCM) concepts, components, principles, processes, interactions, and best practices. Co-written by a leading supply chain expert and CSCMP, this guide presents information needed to help companies gain a competitive advantage from their supply chains. It provides insight into the role of SCM to improve customer service, reduce costs, and improve financial performance. It also introduces modern SCM best practices that have proven effective in organizations of per se sizes, types, and industries. The Definitive Guide to Integrated Supply Chain Management is useful for those new to supply chain, supply chain and operations managers, and other professionals who practice in the field or work closely with practitioners to solve business problems.
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Inventory Management
Master and apply both the technical and behavioral skills needed to succeed in an inventory management role or function. This is an authoritative and comprehensive guide to best-practice inventory management for any organization. Authored by industry experts in collaboration with CSCMP, this guide illuminates planning, organizing, controlling, directing, motivating, and coordinating all the activities used to efficiently control product flow. The Definitive Guide to Inventory Management covers long-term strategic decisions, mid-term tactical decisions, and short-term operational decisions.
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Manufacturing and Service Operations
Master and apply the technical and behavioral skills needed to succeed in manufacturing or service operations across the supply chain. This is an authoritative and comprehensive guide to best-practice manufacturing and service operations for any organization. Co-authored by a leading SCM expert and CSCMP, this guide describes the planning, organizing, controlling, directing, motivating and coordinating functions used to produce goods or services. The Definitive Guide to Manufacturing and Service Operations covers long-term strategic decisions, mid-term tactical decisions, and short-term operational decisions.
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Order Fulfillment and Customer Service
Discover how to plan, implement, measure, and optimize world-class supply chain order fulfillment and customer service processes. Stanley Fawcett and CSCMP introduce concepts from customer order cycles to available-to-promise and supply chain RFID through global order capture networks. The Definitive Guide to Order Fulfillment and Customer Service imparts a deep understanding of crucial processes, how to optimize the most important customer contacts, and current knowledge and best practices for all facets of order fulfillment and customer service process management, from initial customer inquiry to post-sales service and support.
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Supply Management and Procurement
Drive sustainable supply chain competitive advantage through more effective supplier management and procurement by reducing costs, improving quality, and delivering better service for all customers. The Definitive Guide to Supply Management and Procurement is an authoritative, complete guide to plan, implement, measure, and optimize supply management and procurement processes. Authored by SCM industry experts and CSCMP, this guide presents current principles, strategies, and decisions for relevant procurement processes, strategies, and tactics.
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Transportation
Explore how planning, implementing, measuring, and optimizing world-class supply chain transportation processes brings together current principles, strategies, and decisions to cost-efficiently—and effectively—move goods between sellers and buyers. CSCMP and Thomas Goldsby introduce crucial concepts including transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and much more. Step by step, The Definitive Guide to Transportation addresses all facets of transportation, one of the highest-cost, highest-impact areas of SCM.
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Warehousing
Discover how to plan, implement, measure, and optimize world-class supply chain warehousing processes. Examine warehousing options, basic warehousing storage and handling operations, strategic planning, and the effects of warehousing design and service decisions on total logistics costs and customer service. Authored by SCM industry experts and CSCMP, this guide introduces concepts such as product handling, labor management, warehouse support, and extended value chain processes, facility ownership, planning, and strategy decisions; materials handling; warehouse management systems; Auto-ID, AGVs, and much more. The Definitive Guide to Warehousing addresses one of the most pivotal areas of SCM.
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Supply Chain Best Practices
Learn from supply chain management cases to systematically evaluate a situation, identify challenges, evaluate solutions, plan implementation, and prepare an organization for a successful future. Compiled by CSCMP, these realistic, fact-based cases are written by industry experts, present a range of business situations scenarios, and reflect the complexity of modern supply chain, demand chain, and logistics management. The cases address supply chain collaboration, advanced forecasting, management of inventory through cash-to-cash cycles, transportation optimization, and many other topics. Readers will encounter best practices and learn how to integrate functional activities, ranging from forecasting and demand planning to order fulfillment and post-sales service. The Definitive Guide to Supply Chain Best Practices is a valuable resource for professionals managing elements across the supply chain such as operations, supply, demand planning, production, inventory, logistics, and transportation. Graduate students in OM and SCM programs may also find it useful to learn about supply chain challenges and best practices.
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