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Steel Corp: Using Logistics Criteria to Segment Customers

Steel Corp has a large production capacity but a shrinking steel market in Europe. Reaching growing markets like China and U.A.E will be important to sustaining and growing revenue but is tough due to higher transportation costs. In this case study, users must identify and use logistics data; logistics customer segmentation and related cost analysis. **Teaching notes and associated data files are available only to current academic CSCMP members. Please contact [email protected] to request the additional files.
February 21, 2018
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Suape Container Terminal

The COO for Suape Container Terminal, the largest deep-water port in Brazil’s Northeast must consider a proposal presented by the users’ council that calls for the establishment of a reservation scheme that minimizes the risk of docking delays. Under this proposal, ocean carriers, on the one hand, agree to pay a reservation fee that significantly increases revenue for Tecon Suape. On the other hand, they expect Tecon Suape to compensate them financially when a berth is not available upon vessel arrival. Tecon Suape’s management team must evaluate that suggestion, as the team prepares to enter contractual negotiations with the users. **Teaching notes and associated data files are available only to current academic CSCMP members. Please contact [email protected] to request the additional files.
December 05, 2014
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Supply Chain Resilience

This case study was a finalist for the CSCMP 2013 Supply Chain Innovation Awardÿ.The i-AM Tablet is an evolving gadget in a world of fast-paced technological change. Facing a new partnership with a major customer, the market for the i-AM is about to explode! This case explores the innovative concept of Supply Chain Resilience as the CEO of i-AM, Inc, develops a strategic plan for expansion. This case is based on theory and practices evolved at the Dow Chemical Company. **Teaching notes and associated data files are available only to current academic CSCMP members. Please contact [email protected] to request the additional files.
February 13, 2013
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14
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The Forecasting Challenge for EC-Creamery

EC-Creamery is an Eau Claire, WI based dairy processor selling yogurt products throughout the Midwest region of the U.S. Inaccurate forecasts have wreaked havoc in the company, leading to frequent stockouts and creating operational challenges. Your task is to draw on the information you obtain from your colleagues to develop sales forecasts, document your choices and procedures and share your thoughts and insights on issues related to forecasting and sales & operations planning.
January 01, 2020
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11
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The Groundhog's New Clothes (Mini-Case)

This case study integrates professional ethical dilemmas in the context of a quantitative production planning problem. The lean objectives are to increase awareness of ethical dilemmas specific to operations research and management science, understand outcomes and trade-offs of decisions, and develop reasoning ability to justify a final solution to the situation. Dilemmas embedded in the case's production planning problem provide an opportunity to practice a technical analysis such as optimization. This case emphasizes the role of mathematical models and other forms of quantitative analysis in decision environments that include qualitative concerns such as worker loyalty and environmental responsibility that cannot easily be modeled explicitly. **Teaching notes and associated data files are available only to current academic CSCMP members. Please contact [email protected] to request the additional files.
November 10, 2011
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Where Are My Cookies? The Tale of the Thin Mints Shortage

9 million Thin Mints are made every day. In 2015, there was a spike in orders causing production shortages. In this case study, evaluate how the CEO of Girl Scouts of San Jacinto Council , Mary Vitek, can mitigate the risk of supply disruption and utilize strategic sourcing in order to avoid any further shortages. **Teaching notes and associated data files are available only to current academic CSCMP members. Please contact [email protected] to request the additional files.
February 21, 2018
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