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High Tech & High Touch-Bridging the Gap for Customer Success

Logistics services providers are faced with finding a balance with technology and live customer service. The industry has become ripe with automation, however, you can’t automate complicated logistics processes and issues.
August 19, 2019
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How a Modern TMS Can Save Your Company 5-10% in Freight Cost

There’s no doubt that a state-of-the-art transportation management system (TMS) has a proven ROI. According to ARC Advisory Group research, TMS users can save an average of 5 to 10 percent of their freight spend.
May 13, 2019
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How Customer Experience is Driving Supply Chain Innovation

Innovation and improving customer experience have become key points of discussion for all businesses.
November 09, 2018
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How Technology and Data Will Help the Trucking Shortage Pt I

The challenge of finding enough high quality and reasonably priced trucking capacity is as daunting as ever. The surging economy and rising consumer demand has created even more pressure in the industry.
June 19, 2018
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How Transportation Companies Can Thrive With Blockchain

The transportation industry has a long history of resisting all but the most essential innovations. Transportation companies are realizing that the status quo is no longer sustainable.
September 17, 2018
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Innovation in Tranportation Risk Management

Transportation risk in the supply chain is ever present. Losses incurred in this space often impact the bottom line, and at their worst are catastrophic. While federal oversight of the transportation industry, led by the FMCSA, has made strides in improving overall safety on the road, there still are many risks that shippers are exposed to and must manage themselves -especially in the absence of a strong national hiring standard.
June 01, 2019
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Innovative Strategies and Spot Quote Tools in TMS

Most shippers regard the spot quote functionality of their TMS solution as a tactical device for booking expedited shipments when capacity is tight and carriers in the routing guide decline tenders - a costly means of covering loads but a necessary evil. Don't look at expedited shipping as a cost center and a necessary evil.
February 01, 2019
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Navigating Trade Tariffs

The global tariff environment is constantly changing, creating a high risk impact for companies affecting their international supply chains, financial exposure, long standing business relationships and sourcing strategies. These changes can also result in trade compliance consequences.
November 18, 2019
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On-Demand Freight and How It Will Transform Logistics

Moving large amounts of spot freight is challenging for enterprise shippers. The average spot load can take hours to manage, taxing limited resources with intensive manual work for everything from pricing and booking to load acceptance, planning, and scheduling.
May 14, 2019
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Paving the Way to Safer Roads with a Digital Freight Network

Convoy recently announced their new predictive crash capability that uses machine learning and automation to qualify safe drivers into their freight network, yielding 16% fewer accidents vs. the industry average. This not only helps keep the roads safer, but it also increases on-time deliveries and cost savings for shippers, with lower claim rates and fewer cargo incidents. Commercial crashes are one of the major contributors to cargo loss, which is estimated to exceed $50 billion globally every year. Today, Convoy experiences a cargo claim less than once per 2,000 loads, whereas the industry experiences a cargo claim about once per 100 loads.
July 16, 2020
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