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2021 Small Parcel Outlook

There is always an air of uncertainty as a new year approaches. However, with so much change during 2020, one wonders what more could 2021 bring? 2020 will likely be regarded as the year in which the small parcel market was turned upside due to the COVID-19 pandemic, driving a significant rise in the e-commerce business, the likes of which we have never seen before.
Kim McQuilken, Spend Management Experts
November 13, 2020
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