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The (fragile) state of freight invoice processes and audits

The supply chain is essential to business; it must continue to function despite uncertainty, disruption, and tight budgets. Unfortunately, the freight market - worth roughly $800 billion annually to the U.S. economy - is still reliant on legacy systems and methods of operation. In fact, an overwhelming 80 percent of carrier invoices contain some kind of discrepancy, according to American Shipper. And 15 to 20 percent of the freight invoice inaccuracies were overcharges by the carrier.
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The supply chain is essential to business; it must continue to function despite uncertainty, disruption, and tight budgets. Unfortunately, the freight market - worth roughly $800 billion annually to the U.S. economy - is still reliant on legacy systems and methods of operation.

In fact, an overwhelming 80 percent of carrier invoices contain some kind of discrepancy, according to American Shipper. And 15 to 20 percent of the freight invoice inaccuracies were overcharges by the carrier.
Cara McFarlane, Solution Marketing Manager, Hyland
January 11, 2021
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