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Event Registration - The E-Commerce Hangover: Reverse Logistics

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Thursday, November 19, 2020
11:30 AM - 1:00 PM Central Standard Time
Given the strong growth of e-commerce, with B2C accounting for over half of shipping volume since 2014, one might think online shopping has never been easier and more convenient.  That is, until something needs to be returned.  Which happens a lot!  Did you know consumers return 25-35% of their online purchases vs. only 8-9% in actual stores?  The e-commerce hangover is very real, and retailers are adapting their strategies to optimize the return process given this new shopping paradigm.  On Thursday, November 19, the CSCMP Charlotte Roundtable is pleased to present a reverse logistics thought leader: Mr. Tony Sciarrotta, Executive Director of The Reverse Logistics Association (www.rla.org) This virtual meeting will explore the challenges of the omni-channel reverse logistics landscape, where buyers expect no hassle, cross-channel, free freight and unlimited return policies.  Mr. Sciarrotta will offer tips on how best in class companies, like Amazon, are improving reverse logistics efficiency.
Virtual Event.
Login details to be forwarded.
Charlotte, NC 28208
UNITED STATES



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