Supply Processes This episode describes the “buy” process of Supply Chain Management and the issues related to effective supply management. You will learn about the procurement fundamentals, purchasing processes, and the role of strategic sourcing.
Manufacturing Processes This episode investigates the “make” process of Supply Chain Management and the concepts of transformation. You will gain an appreciation for various production strategies, including lean and mass customization, as well as the value of proper product/facility layout coordination for efficient assembly.
Logistics Processes The episode discusses the “move” or “distribute” processes of Supply Chain Management. You will gain insight into the key activities needed to successfully fulfill orders - transportation, inventory management, and warehousing.
Post-Sales Processes This episode shines a light on the oft forgotten topic of customer service in Supply Chain Management. You will be introduced to the key activities that must take place after an order is fulfilled. Key coverage includes customer service, service parts fulfillment, and reverse logistics.