Omni-Channel Transformation Leveraging the Store Network

This case received the runner-up award at the CSCMP 2017 Supply Chain Innovation Award competition. Argos, a £5.7bn UK retailer operating 840+ stores, transformed to an agile fulfillment model, with same-day choice of delivery window or store pick-up to 95% UK households. Argos began this five year transformation plan in 2013, which leveraged LLamasoft modeling technology.
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