Digital Transformation in Supply Chain Planning: 2021
A new study by the Council of Supply Chain Management Professionals (CSCMP) and ToolsGroup, a global leader in supply chain planning software, found that only 3% of companies experienced no COVID-related business impact, and 42% of organizations say the pandemic has accelerated their digitization plans. Additionally, the majority (90%) are somewhere along the digital journey, but talent deficits threaten to slow progress, with 42% of respondents saying they are handing staff/skills shortages poorly or very poorly.
CSCMP and ToolsGroup surveyed more than 200 supply chain professionals around the world from manufacturing, retail, consumer packaged goods, aftermarket parts, wholesale distribution, and third-party logistics (3PL) firms, as well as consulting organizations. Fifty-four percent of those who said they were ‘reaping the benefits of digital transformation’ said that they were managing COVID-related demand and supplier uncertainty ‘very well’. However, only 13% of those in the ‘evaluating’ or ‘not pursuing’ stages reported handling this area ‘very well’, indicating that digital technology and processes may be enabling better management of disruption.